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Why Massage Therapists Need Insurance

July 11, 2025 by Myriah Pitcher

Why Massage Therapists Need Insurance

Massage therapy is, quite literally, a hands-on career. And while most sessions go smoothly, there are times when things go sideways. Maybe a client feels sore after a deep tissue session, or someone trips into your studio. You might even encounter issues that have nothing to do with massage, such as a cyberattack.

That is where insurance comes in.

Liability coverage helps protect your career, your reputation, and your peace of mind. Let us go over why massage therapists need insurance and why it is one of the smartest decisions you can make, no matter how experienced you are and even if you’ve never had an issue before.

1. You Might Need It To Get (or Keep) Your License

Depending on where you live, you may be required by law to carry professional liability insurance to practice. Some states make it part of the licensing process.

Even if it is not a legal requirement, many employers, landlords of commercial or clinic spaces, or treatment centers will not work with uninsured therapists. Without coverage, you might lose work or not be able to work at all.

2. It Covers You If a Client Says You Did Something Wrong

You can do everything right and still face a complaint. A client might say your technique caused an injury or claim the session made their pain worse. Professional liability insurance — sometimes called malpractice insurance — helps cover you if you are accused of making a mistake during treatment.

The thing is, even if the claim is baseless, the money you spend out of pocket and the time away from work can add up fast. With coverage, your finances (and focus) stay intact.

3. Accidents in Your Space Can Lead to Costly Claims

General liability coverage helps protect you if something goes wrong while you’re providing services at a client’s home. For example, if a client trips over your massage table or their belongings are damaged during the appointment, they might hold you responsible.

Massage therapist insurance helps cover the cost of those accidents, so one fall does not send your business spiraling.

4. Clients Can React Badly To Products You Use

As a massage therapist, you know oils, lotions, and creams are a big part of your toolkit, but not every client’s skin reacts well to every product. Even if you use trusted brands, some clients may develop allergic reactions, rashes, or other skin issues after a session.

When that happens, they might file a claim against you, saying your products caused their injury or discomfort. Liability insurance helps take care of legal costs if a client’s reaction turns into a claim, so you don’t have to handle it all on your own.

5. Your Online Tools Are Not Immune to Cyber Threats

Massage therapists rely on websites, booking platforms, and online payments just like any other business. That also means dealing with cyber risks, including data breaches or stolen client information.

Cyber liability coverage helps cover costs if your systems are compromised. This includes services such as legal assistance, system restoration, and client notifications.

6. In-Home Appointments Come With Their Own Risks

When you bring your services to a client’s home, you take on added responsibility. If a client trips over your massage table or slips after a session, they might hold you accountable for the injury.

Liability coverage from NACAMS helps protect you from these kinds of claims, covering incidents that happen while you’re working outside your primary location. That way, you can stay focused on your clients, not the “what ifs.”

7. You Probably Work in More Than One Place

You might work in a spa during the day, see private clients in the evening, and take house calls on weekends. Insurance should follow you to all those places, not just one address.

Massage therapist insurance offered by NACAMS travels with you wherever you work—clinic, home studio, client’s living room, you name it. And with coverage valid in all 50 states, you can keep working wherever your schedule takes you without worrying about gaps in protection.

8. It Helps You Look Professional

Being insured indicates to others that you take your work seriously. Clients feel more confident booking with a therapist who has coverage. Some landlords or wellness centers might even require proof of insurance before letting you work in their space. A simple policy can go a long way toward building trust and credibility.

9. It Costs Less Than You Might Think

Massage liability insurance is one of the most affordable forms of professional protection. For a manageable annual fee, you get year-round coverage and pricing based on where you are in your career that helps you handle unexpected situations without major financial stress.

NACAMS makes it simple to get started. You get professional and general liability coverage, instant proof of insurance, and protection that moves with you across multiple work settings.

Ready to Protect Your Massage Career?

You got into massage therapy to help people feel better, not to get caught up in legal stress, unexpected claims, or out-of-pocket costs. However, the truth is that things do not always go as planned. Someone could file a complaint, get hurt in your studio, or react badly to a product you used.

Liability insurance helps you stay focused on your clients and your craft. It offers a safety net for your career, your reputation, and your income, so one claim doesn’t derail everything you have built.

If you are looking for reliable, affordable protection designed specifically for massage professionals, buy a policy from NACAMS today and stay covered wherever your work takes you.

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The Liability master policy is issued to the Healthcare Professionals Purchasing Group, LLC. The Identity Protection Plan is powered by Identity Fraud, Inc., Walnut Creek, CA, whose members include members of Healthcare Professionals Purchasing Group, LLC. Gallagher Affinity Insurance Services, Inc. is the insurance partner for Healthcare Professionals Purchasing Group, LLC. Gallagher Affinity Insurance Services, Inc., a 50-state licensed broker, is the broker for all coverage under Healthcare Professionals Purchasing Group, LLC. Gallagher Affinity Insurance Services, Inc. also serves as excess and surplus lines broker for Healthcare Professionals Purchasing Group, LLC. Professional Liability and Commercial General Liability coverage under Healthcare Professionals Purchasing Group, LLC is underwritten in the surplus lines market by an A rated (Excellent) insurance company, per A.M. Best Company. Persons insured by surplus lines companies are not eligible for recourse through any state guarantee fund for the obligations of an insolvent insurer. Healthcare Professionals Purchasing Group, LLC is for health, wellness and beauty professionals and students created for the purpose of providing valuable and important benefits and services to its members. Healthcare Professionals Purchasing Group, LLC is not an insurer. 8430 Enterprise Circle Suite 200, Lakewood Ranch, FL 34202.

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